Instructions and Policy
Payment & Pricing
PayPal is the preferred payment method for our customers to send payments online securely using credit cards or bank accounts. If you don’t already have an account, PayPal still assists with easy steps.
Customers in regions where PayPal does not offer a credit card service, and does not wish to continue with PayPal, please contact us at [email protected]
Financial Aids and Refund
Financial aids are not applicable to the Case Coach Service. In case of a failed case interview, we grant candidates a 40% refund on the first session as proof of confidence in the quality of coaching that our coaches provide.
Claims of refund due to disatisfaction of the service is only valid if the reasons are objective and justified, and if claimed within 30 days of the session. If you are not able to provide a specific complaints, we CANNOT proceed with the refund.
To claim a refund, please reach out to us at [email protected] with your specific complaints/reasons for refund, and we will get back to you as soon as possible.
Setting up the Sessions
Once the payment is completed and both parties confirm the session, within 12 hours, a Zoom meeting link will be set up and sent to you and the Coach. The private session will be recorded by MConsultingPrep, and will be accessible to you on demand. If you wish to retrieve this recording, please notify us at [email protected] and we will send you the link to the file.