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PayPal is the preferred payment method for our customers to send payments online securely using credit cards or bank accounts. If you don’t already have an account, PayPal still assists with easy steps. You can learn more about how to use PayPal here.

Within 30 days of purchase, if you find the quality of our materials to be unsatisfactory AND are able to provide specific complaints, you can request a partial, or in some specific cases, up to a full refund. In the case of a failed test, we would be able to provide you with a refund of up to 40% of the purchase price (for coaching sessions, this refund policy applies only to the first session).

Please be advised that if the customer simply says ‘I don’t like it’ or were looking for something else without legitimate justifications, we CANNOT proceed with a refund. Our staff and coaches has worked hard to deliver these contents, 

To claim a refund, please reach out to us at [email protected] with your specific complaints and amount of refund, and we will get back to you as soon as possible. Please be mindful that with full refunds, the license to our products will be retracted. 

After purchase, we will send an instruction email which includes payment details and a link to the product page. You can also access the products through the “Downloads” tab on your user dashboard.

All of our E-books are in PDF files protected with passwords, which can be found right next to the download buttons on the product page. All videos are also listed and playable on the product page.

Please feel free to contact if you need any support. Here are some ways that you can reach out to us:

We will get back to you WITHIN 24 HOURS!