Having Trouble? We Can Help!

PayPal is the preferred payment method for
our customers to send payments online
securely using credit cards or bank
accounts. If you don’t already have an
account, Paypal still assists with easy steps.
You can learn more about how to use
PayPal.

Within 30 days of purchase, if you find the
quality of our materials to be unsatisfactory
AND are able to provide specific complaints,
you can request a partial, or in some
specific cases, up to a full refund. In the
case of a failed test, we would only be able
to provide you with a refund of up to 40%.

Please be advised that if the customer
simply says ‘I don’t like it’ or were looking
for something else without legitimate
justifications, we CANNOT proceed with a
refund.

To claim a refund, please reach out to us at
[email protected] with your
specific complaints, and we will get back to
you as soon as possible.

All Ebooks are in pdf files with protected
passwords.

An instruction email which includes
payment details and a link to your ‘My
account’ page.

Please click the ‘My Account’ button on the
main menu and log in with the account
you’ve just created at the check-out
process to access your purchase. For
Ebooks, please don’t forget that you will
need a password to open each file. The
password list can be found right next to
your download links. All videos are also
listed in your account page.

Please feel free to contact if you need any support. Here are some ways that you can reach out to us:

We will get back to you WITHIN 24 HOURS!