Choose a suitable coach and send them a booking request. Once the coach confirms your booking, you will be charged and cannot cancel the meeting. There is no charge if the coach rejects or you cancel your booking.

Once the coach confirms your booking, you cannot cancel the meeting.

If the booking is cancelled due to any of the following reasons: the coach rejects your request, you cancel your booking, the starting time of the meeting reaches the current time before the coach confirms; you will receive a refund.

It depends on your learning situation. You should have your first meeting with a suitable coach to identify your areas of improvement, then the coach can help you with the learning journey.

Each coach has a different teaching style; therefore, you can try out different coaches to find the one who is the best fit for you. Once you have found the coach that works for you, you should keep working with them to receive consistent feedback.

You should inform the coach beforehand about your expectations, concerns, or specific subjects you wish to practice. If you have any materials for the coach to look at, you can upload them in the Meeting Details.

You might experience some technical issues as you are experience the early version of our platform. Please contact support@mconsultingprep.com for more support. We are also open to feedback or any ideas to make our platform better, so do not hesitate to reach out if you have any.

You need your coach's confirmation to reschedule the confirmed meeting. Talk to your coach in advance and send a reschedule request. If the new time is not confirmed, you are deemed to cancel your meeting and there will be no refund.

You can cancel your booking request and will not be charged for the payment. However, you are NOT allowed to cancel your confirmed meeting, resulting in no refund.

In the event of an urgent matter, you can discuss it with the coach. If the coach agrees to your cancel request, send an email to support@mconsultingprep.com (along with proof) to cancel and get a refund equal to 90% of the price of the coaching session.

No. Conducted meetings are non-refundable. If you are not satisfied with the meeting, discuss with your coach to figure out a solution.

If you do not attend your meeting, you are deemed to cancel your meeting and will NOT receive a refund. Please discuss with your coach to reschedule your meeting if the coach agrees.